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Account & Setup
Account & Setup
How to complete your identity verification and account settings.
19 articles in this collection
Written by
Bottlepay Support
and
Nicholas Ouseley
Security here at Bottlepay
Written by
Nicholas Ouseley
Updated over a week ago
Moving to a new device
How to transfer my Bottlepay account to a new phone
Written by
Nicholas Ouseley
Updated over a week ago
How do I contact Bottlepay?
Get in contact with our lovely team
Written by
Bottlepay Support
Updated over a week ago
Identity Verification
Why is my verification taking so long?
Why is it taking so long and what can I do?
Written by
Nicholas Ouseley
Updated over a week ago
Why do you need to verify my identity?
Written by
Bottlepay Support
Updated over a week ago
The account verification email has not arrived in my inbox
What to do if you can't find your verification code because the email hasn't arrived in your inbox
Written by
Bottlepay Support
Updated over a week ago
Why is my identity verification process pending?
Written by
Bottlepay Support
Updated over a week ago
Account Identity
How can I change my display name or username?
Written by
Bottlepay Support
Updated over a week ago
How can I remove or change my Bottlepay profile picture?
Written by
Bottlepay Support
Updated over a week ago
How can I change my linked mobile number and email address?
Written by
Bottlepay Support
Updated over a week ago
How can I link my social media accounts?
Written by
Bottlepay Support
Updated over a week ago
Account Settings
How can I enable/disable notifications?
Written by
Bottlepay Support
Updated over a week ago
How can I change my PIN or switch to using a login password?
Written by
Bottlepay Support
Updated over a week ago
How can I configure payment routes for payments and deposits?
Written by
Bottlepay Support
Updated over a week ago
How can I change my native currency and what does it change?
Written by
Bottlepay Support
Updated over a week ago
How do I set my default currency to be pre-set for currency exchanges?
Written by
Bottlepay Support
Updated over a week ago
How can I enable/disable biometric login?
Written by
Bottlepay Support
Updated over a week ago
How do I change my preferred Bitcoin denomination?
Written by
Bottlepay Support
Updated over a week ago
Where can I find the Bottlepay terms and conditions or privacy policy?
Written by
Bottlepay Support
Updated over a week ago