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Account & Setup

Account & Setup

How to complete your identity verification and account settings.

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21 articles in this collection
Written by Nicholas and Thomas

Security here at Bottlepay

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Written by Nicholas
Updated this week

New login security feature

Overview of the biometric challenge and how it improves security.
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Written by Thomas
Updated this week

Moving to a new device

How to transfer my Bottlepay account to a new phone
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Written by Nicholas
Updated this week

How do I contact Bottlepay?

Get in contact with our lovely team
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Written by Nicholas
Updated this week
Identity Verification

Why do you need to verify my identity?

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Written by Nicholas
Updated this week

The account verification email has not arrived in my inbox

What to do if you can't find your verification email because the email hasn't arrived in your inbox
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Written by Nicholas
Updated this week

Why do I have to wait for my identity to be verified?

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Written by Nicholas
Updated over a week ago
Account Identity

How can I change my display name or username?

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Written by Nicholas
Updated over a week ago

How can I change or remove my Bottlepay profile picture?

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Written by Nicholas
Updated this week

How can I change my linked mobile number and email address?

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Written by Nicholas
Updated this week

How can I link my social media accounts?

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Written by Nicholas
Updated over a week ago
Account Settings

How can I enable/disable notifications?

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Written by Nicholas
Updated yesterday

How can I enable/disable my PIN/password?

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Written by Nicholas
Updated over a week ago

How can I change my PIN or switch to using a login password?

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Written by Nicholas
Updated over a week ago

How can I configure payment routes for payments and deposits?

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Written by Nicholas
Updated yesterday

How can I change my native currency and what does it change?

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Written by Nicholas
Updated over a week ago

How do I set my default currency to be pre-set for currency exchanges?

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Written by Nicholas
Updated over a week ago

How can I enable/disable biometric login?

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Written by Nicholas
Updated over a week ago

How do I change my preferred Bitcoin denomination?

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Written by Nicholas
Updated over a week ago

How can I close my Bottlepay account?

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Written by Thomas
Updated over a week ago

Where can I find the Bottlepay terms and conditions or privacy policy?

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Written by Nicholas
Updated over a week ago