Account & Setup

How to complete your identity verification and account settings.

18 articles in this collection
Written by Bottlepay and Nicholas Ouseley

Moving to a new device

How to transfer my Bottlepay account to a new phone

Written by Nicholas Ouseley
Updated over a week ago

How do I contact Bottlepay?

Written by Bottlepay
Updated over a week ago

Identity Verification

Why do you need to verify my identity?

Written by Bottlepay
Updated over a week ago

The account verification email has not arrived in my inbox

Written by Bottlepay
Updated over a week ago

My identity verification process failed

Written by Bottlepay
Updated over a week ago

Account Identity

How can I change my Display name/User name?

Written by Bottlepay
Updated over a week ago

How can I remove or change my Bottlepay profile picture?

Written by Bottlepay
Updated over a week ago

Where can I view my linked mobile number and email address?

Written by Bottlepay
Updated over a week ago

How can I link my social media accounts?

Written by Bottlepay
Updated over a week ago

Account Settings

How can I enable/disable notifications?

Written by Bottlepay
Updated over a week ago

How can I enable/disable my PIN/password?

Written by Bottlepay
Updated over a week ago

How can I change my PIN or switch to using a login password?

Written by Bottlepay
Updated over a week ago

How can I configure payment routes for payments and deposits?

Written by Bottlepay
Updated over a week ago

How can I change my default currency? and what does it change?

Written by Bottlepay
Updated over a week ago

How do I set my default currency to be pre-set for currency exchanges?

Written by Bottlepay
Updated over a week ago

How can I enable/disable biometric login?

Written by Bottlepay
Updated over a week ago

How do I change my preferred Bitcoin denomination?

Written by Bottlepay
Updated over a week ago

Where can I find the Bottlepay terms and conditions or privacy policy?

Written by Bottlepay
Updated over a week ago