We’re very sorry to say that the Bottlepay consumer app will be closing on Monday, 24th July 2023. You can find out more about that here.
As we wind down the app you will no longer be able to deposit funds into your Bottlepay account. This applies to both fiat and bitcoin deposits.
If you make a fiat deposit using your Bottlepay account details, then the funds will automatically be returned to your bank account. This return should happen almost immediately once it reaches Bottlepay, but depending on the type of payment, it may take up to 24 hours to reach us.
If you make a Bitcoin deposit, then once the funds reach Bottlepay, they will be held. We will then be in touch to ask you to provide an on-chain address to enable us to return the funds to you.
If you have any questions or issues with a deposit, please feel free to get in touch with our customer support team.