As a regulated crypto-asset provider, Bottlepay has to comply with financial regulations. This means that occasionally you may experience a delay, or be contacted by our team regarding one of your transactions as a result of our transaction screening processes.

To fulfil our legal obligations, and remain compliant, we are not able to give you specific details in every circumstance. However, this article aims to give you an overview of the analysis we apply to all transactions.

For bitcoin transactions, we use automated screening tools to better understand the history of the funds. Based on the information returned, we will consider:

  • The source of the funds

  • The services the funds have passed through (coin-mixers, gambling, etc)

  • Evaluation of activity based on a percentage of all transactions.

We combine this with other relevant Anti Money Laundering (AML) frameworks to take a risk-based approach that determines what actions we take.

This means we may sometimes seek further information or explanation regarding any activity flagged by our transaction screening process.

We reserve the right to return funds and suspend any account as necessary, to avoid a breach of the laws, regulatory framework, or the customer agreement, under which we operate.

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