When making an on-chain deposit with Bottlepay, the transaction is broadcasted to the Bitcoin network but does not immediately become part of the blockchain. The transaction must be verified and included into a valid block, through a process called Bitcoin mining.
On average, each block takes approximately 10 minutes to be mined. With each subsequent block mined, the number of confirmations increases. The higher the number of confirmations the more final a transaction is deemed.
For security reasons, incoming transactions will say 'pending' and require 3 confirmations.
After 3 confirmations your deposit will be credited and available in your Bottlepay account.
You can tap the following link to find out more about On-chain deposits vs Off chain (lightning) deposits.