You can view information regarding the different Bottlepay account tiers and how to view them here.
Your account tier fees are active during transactions which involve a currency conversion.
Currency conversion transaction methods:
1) Using the trade feature to switch an amount of one currency into another.
For example, if your account is premium tier which means you're charged 2% on your conversion transactions and you converted £100 into Bitcoin. You would finish the transaction with £98 worth of Bitcoin. (£100 - 2% fee)
2) Using payment routes to convert incoming funds into another currency. For more information on how to configure payment routes please click here.
For example, imagine your account is reserve tier which means you're charged 1% on your conversion transactions and you have a payment route set up which automatically converts GPB into Bitcoin. Let's say somebody sends you £100, you would receive £99 worth of Bitcoin. (£100 - 1% fee)