From the Home Screen, tap the cog icon in the bottom right corner to open the settings page. To change your pin:

  • First tap the 'Change PIN' button.

  • We will then send you an email to confirm it’s you.

  • Click the ‘Open my Email’ button to be directed to your device's email app.

  • From the email we sent you can click the link to verify it is you.

Alternatively, if you have opened your PIN reset email on another device:

  • Tap ‘Scan QR Code’ from within the Bottlepay app.

  • Next scan the QR code from the email which you have opened on another device.

Both methods will take you to a new screen where you will be prompted to create a new PIN:

You can click the ‘Use Password Instead’ button at the bottom of the screen if you wish to create and use a Login password instead of a 6 digit PIN:

  • (Your password must contain a minimum of 8 characters, a number, an uppercase letter, and a special character e.g @, #, &, * etc).

  • You will be asked to enter your new password or new PIN twice before it will be updated to your account.

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