As a regulated financial service company operating in the UK & EU we are required to verify user identity by law. This ensures we remain in compliance with the required laws such as KYC (Know Your Customer) and AML (Anti Money Laundering).

Unfortunately, there aren't any methods we can use to avoid identity verification. Even if we severely limited the amount which you can deposit and withdraw we would still need to verify your identity.

For more details on what information we collect and how we securely store and protect these records, please refer to our Privacy Policy.

If your identity verification is taking longer than expected it may need to be reviewed by one of our team. Please tap here for more info.

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